1. Introduction
These terms and conditions ("Terms") govern your use of the WorkHat Services Ltd website at workhat-services.co.uk ("Website") and the process of submitting cleaning enquiries to WorkHat Services Ltd ("WorkHat", "we", "us", "our"). By using this Website or submitting a cleaning enquiry, you agree to these Terms.
WorkHat Services Ltd is a private limited company registered in England. Company Number: 17262299. Registered office: 2 Soper Crescent, Ludgershall, Andover, England, SP11 9GG.
2. Website Information
The information on this Website is provided for general informational purposes only in relation to the cleaning enquiry services offered by WorkHat Services Ltd. We make reasonable efforts to ensure the accuracy of information on this Website, but we do not warrant that the information is complete, accurate, or up to date at all times.
Nothing on this Website constitutes a binding offer of services. All cleaning services are subject to a formal enquiry process, review, and agreement of scope, access, and terms before any service commences.
3. Cleaning Enquiries
Submitting a cleaning enquiry through our contact form or by email does not constitute a booking, a confirmed service, or a binding contract. All enquiries are reviewed by WorkHat Services Ltd and responded to at our discretion, subject to availability and suitability.
WorkHat Services Ltd reserves the right to decline any cleaning enquiry without providing a reason. Enquiries are reviewed based on the information provided, the type of premises, and the cleaning requirement described.
4. Service Descriptions
The cleaning services described on this Website represent the types of cleaning enquiries that WorkHat Services Ltd is available to review and discuss. Service descriptions are provided for informational purposes and do not constitute guarantees of outcome, specific methods, or the availability of specific resources.
Cleaning services are described in general terms reflecting the nature of building and industrial cleaning activities (SIC 81229). All services are discussed and agreed individually as part of the enquiry process.
5. Scope, Frequency, Access, and Timing
The scope of any cleaning service provided by WorkHat Services Ltd, including the areas covered, frequency, access arrangements, timing, and priority areas, is agreed per individual enquiry. No scope is implied or guaranteed based on this Website alone. Agreed scope is documented and confirmed before cleaning activity commences.
Changes to agreed scope, frequency, access, or timing arrangements require mutual agreement and must be discussed with WorkHat Services Ltd directly.
6. Client Responsibilities
Where you submit a cleaning enquiry, you are responsible for providing accurate and complete information about the premises, site conditions, access requirements, safety considerations, and any relevant site-specific requirements. WorkHat Services Ltd relies on the accuracy of information provided to review and agree suitable cleaning arrangements.
You are responsible for ensuring that appropriate access, welfare facilities, and site conditions are in place to allow cleaning activity to proceed as agreed. You must notify WorkHat Services Ltd of any changes to site conditions, access, or safety considerations that may affect cleaning arrangements.
7. Safety and Access Considerations
Where cleaning activity is agreed, both parties are responsible for ensuring that appropriate safety considerations, site access arrangements, and practical site requirements are in place. WorkHat Services Ltd does not assume responsibility for safety hazards, site conditions, or access issues that were not disclosed at the enquiry stage.
Cleaning activity will only commence where site conditions and access arrangements are appropriate and safe to proceed as agreed. WorkHat Services Ltd reserves the right to decline or pause cleaning activity where safety or access conditions are not as agreed.
8. Payment
Payment terms and arrangements for any agreed cleaning services are discussed and confirmed as part of the individual enquiry and service agreement process. Payment details, invoicing arrangements, and any applicable rates are agreed before cleaning activity commences. No payment is due based solely on the submission of an enquiry through this Website.
9. Cancellations and Changes
Cancellation and amendment arrangements for agreed cleaning services are discussed and confirmed as part of the individual service agreement. Reasonable notice of cancellation or change is expected and appreciated. Specific cancellation terms are agreed per service arrangement.
10. Intellectual Property
All content on this Website, including text, design, layout, images, and materials, is the property of WorkHat Services Ltd or its licensors. You may not reproduce, copy, or use Website content for commercial purposes without express written permission from WorkHat Services Ltd.
11. Limitation of Liability
To the fullest extent permitted by applicable law, WorkHat Services Ltd shall not be liable for any indirect, incidental, or consequential loss or damage arising from your use of this Website or from cleaning enquiries submitted through it. Nothing in these Terms limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be limited by law.
Our total liability in connection with any agreed cleaning service shall be limited to the value of the specific service agreed and invoiced.
12. Third-Party Links
This Website may contain links to third-party websites. These links are provided for convenience only. WorkHat Services Ltd has no control over the content of third-party websites and accepts no responsibility for their content, accuracy, or availability.
13. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes arising in connection with these Terms or the Website shall be subject to the exclusive jurisdiction of the courts of England and Wales.
14. Changes to These Terms
WorkHat Services Ltd reserves the right to update these Terms at any time. Updated Terms will be published on this page. Continued use of the Website following updates constitutes acceptance of the revised Terms.
15. Contact
For any questions about these Terms, please contact:
WorkHat Services Ltd
Email: [email protected]
Registered address: 2 Soper Crescent, Ludgershall, Andover, England, SP11 9GG